FFLG Promises
We believe it is critical for our clients to know what they can expect from us. Most people are familiar with "15 minutes or less can save you 15% or more" -OR- "you get your pizza in 30 minutes or less, or it's free." These are referred to as "brand promises." At Family First Legal Group, we are a law firm that believes whole-heartedly in client service. That's why our brand promises are spelled out for you to know and for us to be held accountable to!
-
Unmatched Preparation
- You will be entitled to meet with your attorney prior to all substantive court events
- At least 72 hours before all non-emergency, substantive court events you will receive all notes, questions, and exhibits from your legal team
- Your lawyer will arrive 30 minutes prior to all substantive court events
-
Prompt Turn-Around
- All received documents will be forwarded to you within 24 business hours
- All phone calls and emails will be returned to you within 48 business hours
- All documents signed and/or approved by you will be filed within 24 business hours
-
Communication - You Are Always Entitled To…
- Speak with your attorney prior to signing anything
- Forwarded copies of all written communication involving your case
- Receive professional, judgment-free, compassionate communication from your legal team